Elephango Help Center

Content and Features 7

• Videos in Elephango
• Personalize Your Account
• Types of Lessons
• Discover Your Learning Style
• How to Search for Elephango Content

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Our Policies 3

• Privacy Policy
• Our Content Policy
• Refunds

About Us 1

• Our Story

Troubleshooting 2

• Lesson Videos Are Not Working
• Why Aren't Lessons Showing as Completed?

Tech FAQ 4

• Where Are My Downloads?
• Elephango Chrome Extension FAQ
• What is a ZIP File?
• How Can I Request My Personal Data?

Help for Parents and Guardians 10

• How Do Parents Assign Lessons to Students?
• Family Subscription: How to Set Up Your Child’s Account
• Can I Add More Than Four Children To My Family Account?
• What Are Badges and How Can My Child Earn Them?
• How Do I Update My Billing Information?

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Help for Kids 1

• Family Subscription: Creating Student Accounts

Help for School Administrators 4

• How to Invite Educators to Your Elephango School Account
• End of Year Processes - Preparing for the Next School Year
• What Are Achievements and How Are They Earned?
• How to Update the Administrator Password

Help for Educators 6

• Sign Up and Create a New Educator Account
• How to Create a Student Group
• Add or Invite Students to an Elephango Group
• Assigning Lessons to a Student or Group
• What Are Badges and How Can My Students Earn Them?

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Help for Students 5

• Where Can I See a List of All Lessons I've Completed?
• What Are Badges and How Do I Earn Them?
• Student Accounts - School Subscription FAQ
• What Are Achievements, and How Can I Earn Them?
• How to Update Your Student Password

Elephango for Bridgeway Parents 2

• Elephango Subscription for Enrolled Families
• Elephango Resources in the Bridgeway Learning Center

Elephango for Bridgeway Students 0