Elephango Help Center
How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Content and Features
Videos in Elephango
Personalize Your Account
Types of Lessons
Discover Your Learning Style
How to Search for Elephango Content
See all 7 articles
Our Content Policy
Lesson Videos Are Not Working
Why Aren't Lessons Showing as Completed?
Where Are My Downloads?
Elephango Chrome Extension FAQ
What is a ZIP File?
How Can I Request My Personal Data?
Elephango for Families
Help for Parents and Guardians
How Do Parents Assign Lessons to Students?
Family Subscription: How to Set Up Your Child’s Account
Can I Add More Than Four Children To My Family Account?
What Are Badges and How Can My Child Earn Them?
How Do I Update My Billing Information?
See all 10 articles
Help for Kids
Family Subscription: Creating Student Accounts
Elephango for Schools
Help for School Administrators
How to Invite Educators to Your Elephango School Account
End of Year Processes - Preparing for the Next School Year
What Are Achievements and How Are They Earned?
How to Update the Administrator Password
Help for Educators
Sign Up and Create a New Educator Account
How to Create a Student Group
Add or Invite Students to an Elephango Group
Assigning Lessons to a Student or Group
What Are Badges and How Can My Students Earn Them?
See all 6 articles
Help for Students
Where Can I See a List of All Lessons I've Completed?
What Are Badges and How Do I Earn Them?
Student Accounts - School Subscription FAQ
What Are Achievements, and How Can I Earn Them?
How to Update Your Student Password
Bridgeway Academy Partners
Elephango for Bridgeway Parents
Elephango Subscription for Enrolled Families
Elephango Resources in the Bridgeway Learning Center
Elephango for Bridgeway Students