Help for Parents and Guardians

How Do Parents Assign Lessons to Students?
Assign a lesson to a student by clicking "Add to List" below the image for the lesson. Choose the student to whom you wish to assign the lesson...
Fri, 4 Sep, 2020 at 11:01 AM
Family Subscription: How to Set Up Your Child’s Account
Your first step in getting started with Elephango is to set up an account for each of your students. Students can then log in with their own username and pa...
Fri, 4 Sep, 2020 at 9:26 AM
Can I Add More Than Four Children To My Family Account?
Elephango does not currently offer the option to add more than four children to your family account. If you would like more information, please email suppor...
Fri, 4 Sep, 2020 at 11:07 AM
What Are Badges and How Can My Child Earn Them?
Badges are one of the ways that we motivate students to stay engaged and on track with their work while infusing learning with a little fun. As your child p...
Fri, 4 Sep, 2020 at 10:50 AM
How Do I Update My Billing Information?
To update your billing information, click on your account tab, located in the top right corner of the site. From the drop-down menu, click "Subscriptio...
Fri, 4 Sep, 2020 at 9:31 AM
What Are Achievements, and How Can My Child Earn Them?
Achievements are exciting motivational tools for students. Think of the Achievement page as a trophy cabinet for your student's successes. Parents have...
Fri, 4 Sep, 2020 at 10:55 AM
How Do I Cancel My Account?
To cancel your account, click on your account tab, located in the top right-hand corner of the screen. From the drop-down menu, click "Subscriptions an...
Fri, 4 Sep, 2020 at 9:32 AM
How to Update the Parent Account Password
Log in to your Elephango account and click on your username at the top right of the page. Select “My Account.”   In the space provided, enter a new pa...
Tue, 8 Sep, 2020 at 3:37 PM
How to Change Your Subscription Type
Elephango allows you to change your subscription type inside your account settings. To change your subscription type, you will first need to cancel your acc...
Fri, 4 Dec, 2020 at 2:14 PM
Automatic Renewal for Family Subscriptions
Automatic Renewal for Family Subscriptions Families have the option to subscribe to Elephango on either a monthly or annual basis. Both subscription typ...
Thu, 6 May, 2021 at 3:00 PM